Frequently Asked Questions
Where do you ship?
We currently ship to addresses across South Africa, including major metros and outlying areas.
How long does delivery take?
Standard delivery takes 3-5 business days and costs R100, free on orders over R770. Express delivery takes 1-2 business days for R150. You'll receive tracking details by email as soon as your order ships.
What payment methods do you accept?
We accept major credit and debit cards along with other secure payment options available at checkout.
Can I return or exchange an item?
Yes. We offer a 30-day return policy on eligible items. Please see our Return and Refund Policy for full details, or contact us to start a return.
How do I track my order?
Once your order ships, we'll email you a tracking number so you can follow its progress right to your door.